FAQ
NUTRITIONAL LIQUIDS
What is the shelf life of your juices?
Although our juices are completely raw, they can be kept refrigerated for several weeks after production thanks to the innovative shelf life process, High-Pressure Processing (HPP). You will find the exact individual best-before date laser-printed on each bottle.
How should I store my juices?
You should keep our cold-pressed juices in the fridge. This way you can enjoy them within a few weeks.
How is the juice delivered?
We send our juice parcels Monday to Thursday. You can choose your individual delivery day from Tuesday to Friday. They are delivered chilled throughout with sustainable packaging material.
How many calories do your juices have?
You can find a detailed overview of the ingredients and nutritional values on the product page for each juice.
I am gluten and lactose intolerant, can I drink your juices?
All juices are gluten- and lactose-free. They are completely vegan and consist exclusively of organic fruit and vegetables.
What can I do if I have an intolerance or don't like a juice?
If you do not tolerate a juice or do not like certain types of fruit or vegetables, you can put together your own individual juice packagehere .
What do I do with the bottles of juice?
At DALUMA, the juice bottles are returnable bottles made from bio-compostable polymer. The best place to return them is your local supermarket.
CLEAN SKINCARE
What does "CLEAN SKINCARE" mean?
"Clean" means "free from".
Our skincare products are free from silicones, parabens and kerosene (mineral oil) and have a long-term effect in the deep layers of your skin.
Can I use DALUMA care products if I have sensitive skin?
DALUMA only uses natural ingredients that are highly compatible, which is why they are also suitable for sensitive skin. We avoid superfluous and aggressive ingredients that can cause inflammation and skin irritation. Nevertheless, our skin is very different and some react negatively to the most natural and well-tolerated ingredients. If you have any concerns, we recommend that you test a small amount of the respective product on the inside of your wrist.
Are DALUMA care products comedogenic?
All our products are developed according to non-comedogenic criteria.
Are your skincare products vegan?
Our Natural Care products are purely plant-based. We do not use any animal ingredients and no animal testing is carried out.
Subscriptions
How do the product subscriptions work?
To receive regular deliveries, you can take out subscriptions for all products and save 10% on the product price. You will then be automatically debited the corresponding amount in the cycle of your choice. After the first subscription cycle, you can adjust, pause or cancel the interval at any time.
If you have any further questions, please feel free to contact us at any time using the form below.
You can also use the following contact information:
DALUMA GmbH
Weinbergsweg 3
10119 Berlin, Germany